The Salisbury Zoo’s paved pathways and ramped boardwalks make the Zoo very accessible. Restrooms are equipped with changing tables and are ADA compliant.
Wheel Chairs – Mary Cameron Accessibility Program
Thanks to a generous gift from Mary Cameron, the Zoo is able to provide a limited number of devices, such as wheelchairs, to assist individuals whose disabilities might otherwise limit their opportunity to visit the Zoo. Individuals may call the Zoo at 410-548-3188 for more information. These devices are provided free of charge on a first-come, first-served basis. Individuals borrowing one of these devices will be asked to leave a driver’s license as a security deposit.
KultureCity
The Salisbury Zoo is pleased to be a KultureCity sensory inclusive certified venue since 2024. KultureCity is a nationally recognized nonprofit that provides sensory inclusion training and tools to venues and large-scale events.
Sensory Bags are available upon entry at the Main Gate. They include noise-reducing headphones, fidget toys, and non-verbal cue cards.
PETS ARE NOT ALLOWED IN THE ZOO
Service Animal Policy
The Salisbury Zoo welcomes guests with disabilities who use service animals as determined by the Americans with Disabilities Act. Service animals are defined as dogs or miniature horses that are individually trained or “in-training” to do work or perform tasks for people with disabilities. Examples of such work or tasks include, but are not limited to, guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, or calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, among other duties.
Service animals are working animals, not pets. The work or task that a service animal has been trained to provide must be directly related to the person’s disability. Animals whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA and will not be permitted on Zoo grounds.
No other animals are permitted on any Zoo grounds. You are responsible at all times during your visit for the care and supervision of your service animal. The owner of a service animal must maintain control of the animal at all times. In the event that an adverse reaction occurs between a Zoo animal and your service animal, we greatly appreciate your assistance in moving your service animal away from the situation immediately until we can work together to find a safe solution.
Zoo Visitor Parking
Free parking is offered in both of the Zoo’s parking lots located at each of the Zoo’s two entrances.
Bus Parking
The Zoo has bus parking locations. Click here for map.
Unloading Buses
WE ASK THAT ALL SCHOOLS VISITING THE ZOO REGISTER THROUGH THE EDUCATION DEPARTMENT by calling 410-548-3188 ext 1424.
Charter Buses:
Charter buses may unload only at the Zoo’s East Gate entrance off of Memorial Plaza. Smaller charter buses can use our bus lane at the entrance to unload passengers. Larger charter buses may need to unload across the street at the bus parking lot. While passengers are at the Zoo, charter buses may park at either of the designated bus parking lots. The bus parking lots are located across the street from the East Gate entrance on South Park Drive and across the street from the softball field off of North Park Drive. Buses are NOT permitted to park in the east gate or west gate parking lots. See link to map below.
School Buses:
School buses may unload only at the Zoo’s East Gate entrance off of Memorial Plaza. School Buses can pull into the Zoo’s Bus Lane to unload and pick up students. While students are at the zoo, please park the buses in either bus parking lot. The bus parking lots are located across the street from the East Gate entrance on South Park Drive and across the street from the softball field off of North Park Drive. Buses are NOT permitted to park in the east gate or west gate parking lots. See link to map below.
The Salisbury Zoo has two bus parking locations, click here.
Website Accessability
At Salisbury Zoo, we are committed to providing our users with a website that is accessible to the largest audience possible. We aim to promote accessibility and inclusion for all of our customers.
Our goal is to enable all of our customers to successfully navigate through our website and access all of our digital offerings. Whether you are using assistive technologies such as a screen reader, magnifier, voice recognition software, or captions for videos, our goal is to make your experience at Salisbury Zoo’s website as successful as possible.
We are actively working to increase the accessibility and usability of our website for everyone. This is an ongoing process, and as we continue to strive towards our goal of promoting accessibility, we welcome your feedback on how we might improve. If you have any specific questions or concerns about the accessibility of any particular web page on salisburyzoo.org, please contact us at (410) 458-3188.